katerina

The snom UC600 is a USB phone without any network card. It works only in connection to a PC with MSFT Lync2010 installed. So it cannot be provisioned via xml files.

Hi, I think you could just create two blocks of extensions: 3001...3199 and 9001...9199 . Then configure one extension from each block for each phone. Provisioning based on MAC-address should also work (it will provision two identities on the phone), provided all extensions are in the same domain. At incoming calls, you can route the call to the extension by using the last 4 digits of the destination number. For outgoing calls, you can use the same trunk but you would need to manually setup the ANI for each extension. Alternatively, you can use two domains, and separate trunks and dialplans for each domain. The only problem here is that you won't be able to provision the second identity on the phone (the system will not allow you to use the same MAC address on two extensions from different domains)

Hi, The issues is fixed in the latest version(.4025)

What about the dialplan? Maybe you should add a prefix?

It should work just like x-lite: http://kiwi.pbxnsip.com/index.php/Counterpath

Well, if extension 17 called out directly, it would have nothing to do with the hunt group. A BLF for extension 17 would show that the extension is busy.

Well, I just tested this with BLF Buttons, and it does work. I used a hunt group sending the call to bith extensions in stage 1. Whichever extension answers, the correspondent led is on on the watcher phone.

Can you update to the latest version? I tested this and it does work on the latest version. (Please make a backup of the whole PBX working dir, before the upgrade)

Yes, both should work.

Can you try "C:\calls\rec\$d\$t-$i-$u-$n.wav" instead of "C:\calls\rec\$d/$t-$i-$u-$n.wav" ?

As an alternative, why not use different caller ids for each queue? This way the agent will see the queue name on the screen when the phone is ringing. (Set this using the "From-Header" Setting in the agent group settings)

I think this would still work. You just set the hunt group to call 15 first ans then 17. How would this hurt the BLF?

You can get the latest version of snom ONE from http://wiki.snomone.com/index.php?title=Upgrades, the LDAP bug is now fixed.

I managed to reproduce this and here is what fixed it: set the IP address of the Outlook server under "Explicitly list addresses for inbound traffic:" in the trunk settings.

PBX related. You can already test the fix if you want: http://pbxnsip.com/snomone/beta/win32/pbxctrl-2011-4.2.1.4023.exe

Good news. Our development fixed the bug, and we are planning to release the bugfix version at the end of the week.

Can you post the snom ONE log with SIP debug or PM it to me? To get the log with maximum debug level: - go to Admin -> Settings -> Logging - set "Log Level" to 9 and "Log Length" to 500 - enable all logs except for "Analyze audio levels" - also set the following logs to to Yes: "Log REGISTER", "Log SUBSCRIBE/NOTIFY", "Log other messages", "Log call messages" - press "Save" - go to Status -> Logfile and press 'Clear' - make the test, then press 'Reload', copy the log and attach it here or send it to me

Basically you need to link /usr/local/snomONE/snomONE-ctrl to the new executable First, download the fix. Then copy it in the snom ONE root directory: cp pbxctrl-centos5-2011-4.2.1.4018 /usr/local/snomONE/ Stop snom ONE: /etc/init.d/snomONE stop Make the fix executable: chmod +x /usr/local/snomONE/pbxctrl-centos5-2011-4.2.1.4018 Link snomONE-ctrl to the new executable: ln -fs /usr/local/snomONE/pbxctrl-centos5-2011-4.2.1.4018 /usr/local/snomONE/snomONE-ctrl Start snom ONE: /etc/init.d/snomONE start

I will assume that your linux is centos Here is the fix: http://pbxnsip.com/snomone/beta/centos32/pbxctrl-centos5-2011-4.2.1.4018

What linux version are you using? Is it 32 or 64 bit?

Thanks for sharing with us, mattlandis!

Yes, but the difference is that now the trunk does change the status to '408 Timeout...'. You can setup your system to send the administrator an email when this happens.

Hi Kenny, I tested this with Exchange Server 2010 and it did work. Can you post the snom ONE log or PM it to me? To get the log with maximum devug level: - go to Admin -> Settings -> Logging - set "Log Level" to 9 and "Log Length" to 500 - enable all logs except for "Analyze audio levels" - also set the following logs to to Yes: "Log REGISTER", "Log SUBSCRIBE/NOTIFY", "Log other messages", "Log call messages" - press "Save" - go to Status -> Logfile and press 'Clear' - make the call, then press 'Reload', copy the log and attach it here or send it to me

Hi, It seems screenshots can really help. I could reproduce the issue and opened a bug report. Just a small info, if you enter http://PHONE_IP/screen.bmp in a browser, you can get a nice photo of what is currently on the phone's screen.

I also see now that you said you see "Mr Y." in the RIGHT side of the screen. What about the left side? Do you see the correct caller ID, 1234 (or Mr X) there? Because it is normal, that you also see Mr Y in the right side, but that is only because Mr Y is the call destination. The phone shows in the right side the caller ID and the call destination under it so that you know what the destination was, for the case when case you have several identities.