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We are working on a new snom console and have discontinued support on the WAC for the moment. You can download our phone app in the meantime. The snom console does not have a release date yet, but when it's available you will find it on the forum.

 

http://wiki.snomone.com/index.php?title=The_snom_phone_application

 

Hello,

 

Will cell phone status be included in this console? I.e. Telia provides cell phone status (available/busy/off) to consoles from BluePosition, TP Networks, Formula, Inshare, Miralix, Scantalk and DaTelCo etc.

 

Brgds

Thomas

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Will cell phone status be included in this console? I.e. Telia provides cell phone status (available/busy/off) to consoles from BluePosition, TP Networks, Formula, Inshare, Miralix, Scantalk and DaTelCo etc.

 

How do they do that? Do they propagate information from the cell phone network?! Or is there a app running on the cell phone that sends the information over the data network?

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How do they do that? Do they propagate information from the cell phone network?! Or is there a app running on the cell phone that sends the information over the data network?

 

Nothing is installed on the phones. The info is provided by the operator. (Obviously all phones would have to be on the same subscription plan(s)).

 

It seems to be widely available with several mobile operators in Denmark, Norway and Sweden and a feature of many hosted PBX'es and software based operator consoles.

I don't have detailed info, but could try to request it from our operator.

A little info can be found at http://www.dantelo.com/solutions/mobile-presence.html and http://www.blueposition.com/telco/mobile-presence/

 

/Thomas

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Nothing is installed on the phones. The info is provided by the operator. (Obviously all phones would have to be on the same subscription plan(s)).

 

It seems to be widely available with several mobile operators in Denmark, Norway and Sweden and a feature of many hosted PBX'es and software based operator consoles.

I don't have detailed info, but could try to request it from our operator.

A little info can be found at http://www.dantelo.c...e-presence.html and http://www.blueposit...obile-presence/

 

/Thomas

As Thomas says, people in Scandinavia expect this functionality. We sell snom ONE and Telepo (hosted solution) and the lack of mobile extension functionality in snom ONE makes customers choose the hosted solution.

 

How do they do that? Do they propagate information from the cell phone network?! Or is there a app running on the cell phone that sends the information over the data network?

The operators in Sweden do this by sending all in- and outgoing mobile calls to the SIP trunk of the same user/company. The PBX recognizes the call, updates busy status and routes the call. Here is an example: http://forum.snomone...post__p__21415.

 

If snom ONE would support this we would be really happy because then we would have a much bigger market for snom ONE.

 

Regards,

 

Jim

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I looked at the old post... There the service provider just routes a regular call to the PBX. So what is the PBX supposed to do? Route the call to the cell phone? Or just reject the call, but update the presence state of the PBX? I believe the way Lync does it is different; it just subscribes for the cell phone presence state and then received updates from the provider when something changes.

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The PBX should identify the caller based on the FROM header (this is the mobile phone no of a PBX extension) and then treat the call just as if the extension would call from its SIP phone (set the extensions caller ANI, route the call to the number in the Request URI, set busy status for the extension etc.). This means the mobile phone does not need any extra app to handle this, it is just a normal call that the service provider routes to the PBX because the customer has bought this service from them.

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