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v4.2 bug? park orbit account problem


mattlandis
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4.2.0.3958 (Win32)

 

the problem is we can park a call using this new park orbit account and a park orbit button on a snom phone, (park orbit button on snom phone indicates fine) but we cannot retrieve the call using the button.

If we type *86 <ext> we can retreive the parked call. If we use the park orbit button the snom phone it just drops the call.

 

Also, and maybe related:

in the new park orbit account type we can't seem to save a value in:

"Extensions that may use this orbit:"

 

Matt

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4.2.0.3958 (Win32)

 

the problem is we can park a call using this new park orbit account and a park orbit button on a snom phone, (park orbit button on snom phone indicates fine) but we cannot retrieve the call using the button.

If we type *86 <ext> we can retreive the parked call. If we use the park orbit button the snom phone it just drops the call.

 

Also, and maybe related:

in the new park orbit account type we can't seem to save a value in:

"Extensions that may use this orbit:"

 

Matt

 

Can you please let us know what is set on the button profile and star codes for park & retrieve? Just wanted to recreate the same here.

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Can you please let us know what is set on the button profile and star codes for park & retrieve? Just wanted to recreate the same here.

 

very simple.

 

the snom phone button is set to park orbit. (you can provision this from snom one or set it in snom phone)

 

we cannot have a button to put calls into an orbit and a seperate one to take out. That's far too many buttons if we have more than one park orbit.

 

thanks,

 

Matt

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All you have to do is edit the "Call Park" and

"Call Park Retrieve" with the same star code for example if the star code is *85 then both "Call Park" and

"Call Park Retrieve" need the same star code.

 

 

Then create a button profile with "Park orbit" and in the parameter field add the the park orbit account only no star code feature needed.

 

You should be able to retrieve the call in and out with the buttons now.

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4.2.0.3958 (Win32)

 

the problem is we can park a call using this new park orbit account and a park orbit button on a snom phone, (park orbit button on snom phone indicates fine) but we cannot retrieve the call using the button.

If we type *86 <ext> we can retreive the parked call. If we use the park orbit button the snom phone it just drops the call.

 

Also, and maybe related:

in the new park orbit account type we can't seem to save a value in:

"Extensions that may use this orbit:"

 

Matt

 

 

 

"Extensions that may use this orbit" will be removed from the park orbit section. MR X

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All you have to do is edit the "Call Park" and

"Call Park Retrieve" with the same star code for example if the star code is *85 then both "Call Park" and

"Call Park Retrieve" need the same star code.

 

 

Then create a button profile with "Park orbit" and in the parameter field add the the park orbit account only no star code feature needed.

 

You should be able to retrieve the call in and out with the buttons now.

 

The above solution does not work.

 

Did you test it?

 

Matt

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The above solution does not work.

 

Did you test it?

 

Matt

 

Test this on 4.2.0.3961

 

Steps:

1. Create a park orbit account (this is the new account type), say 555

2. Domain->Settings->Star codes page - set both park and retrieve as the same star code, say *85

3. Create a button profile with "Name=7, Type=Park orbit, Parameter=555"

4. Assign this button profile to the snom phone/extension of your choice, say 200.

5. Log in to phone and see if the "Function Keys" page show this button set

6. Place a call to this extension 200

7. Answer the call

8. Put the call on hold and Press the park button 7.

9. You will hear the message that the call is parked on orbit 555

10. Caller will be hearing the music on hold

11. Press the retrieve button (same button 7)

12. You should be connected back to the call.

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  • 5 months later...
  • 3 months later...

Has this issue been resolved?

 

I am seeing this exact same problem on version 4.2.1 (4025) on Darwin.

 

 

In Domain, create a Park Orbit (extension 50)

In Domain Star Codes, set Call Park/Call Retrieve to same code (*85)

In Domain Buttons, Set button #11 on all phones to be "park orbit" with parameter 50

 

Reboot snom 370 on extension 40;

 

Person A places a call to an extension (40);

Person B at extension 40 answers call, speaks to Person A, then pushes button #11 on snom 370.

Call is placed on "hold" in Park Orbit 50, Person A hears music on hold.

 

Person B at extension 40, 1 minute later, pushes button #11 again, and nothing happens. Call remains on hold in park orbit.

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I was not able to reproduce this issue, I was able to park/pick it after 2-3 mins using the same star code *85 and programmed virtual keys on the snom 870. I am using the latest pbx Version 4.2.1.4025. On the phones I used

 

http://provisioning.snom.com/download/fw/snom870-8.4.32-SIP-r.bin

http://provisioning.snom.com/download/fw/snom821-8.4.32-SIP-r.bin

 

for users that are having the park/pick up issue post your log files for some clues.

 

 

Here is the log file.

 

[8] 2011/08/23 10:32:21: Last message repeated 5 times

[7] 2011/08/23 10:32:21: SIP Rx tls:192.168.0.38:3742:

INVITE sip:1061@192.168.0.22:5061;transport=tls SIP/2.0

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-dqyulvpvvi60;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=h6hcyr391w

To: <sip:1000@snomone;user=phone>;tag=4832f336f0

Call-ID: 0372263cea42-sgo36dk7qizv

CSeq: 3 INVITE

Max-Forwards: 70

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

X-Serialnumber: 00041341181A

P-Key-Flags: resolution="31x13", keys="4"

User-Agent: snom870/8.4.32

Accept: application/sdp

Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO, UPDATE

Allow-Events: talk, hold, refer, call-info

Supported: timer, 100rel, replaces, from-change

Session-Expires: 3600;refresher=uas

Min-SE: 90

Proxy-Require: buttons

Content-Type: application/sdp

Content-Length: 522

 

v=0

o=root 618371818 618371819 IN IP4 192.168.0.38

s=call

c=IN IP4 192.168.0.38

t=0 0

m=audio 60720 RTP/AVP 9 0 8 2 3 18 4 101

a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:XlNGNz4n+15mlSPa+el8UMAZhzRxtzuXGllyjkC+

a=rtpmap:9 G722/8000

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:2 G726-32/8000

a=rtpmap:3 GSM/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:4 G723/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

a=rtcp-xr:voip-metrics stat-summary=loss,dup,jitt

a=sendonly

[8] 2011/08/23 10:32:21: Packet authenticated by transport layer

[7] 2011/08/23 10:32:21: SIP Tx tls:192.168.0.38:3742:

SIP/2.0 200 Ok

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-dqyulvpvvi60;rport=3742

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=h6hcyr391w

To: <sip:1000@snomone;user=phone>;tag=4832f336f0

Call-ID: 0372263cea42-sgo36dk7qizv

CSeq: 3 INVITE

Contact: <sip:1061@192.168.0.22:5061;transport=tls>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snom-PBX/2011-4.2.1.4025

Content-Type: application/sdp

Content-Length: 478

 

v=0

o=- 246072395 246072395 IN IP4 192.168.0.22

s=-

c=IN IP4 192.168.0.22

t=0 0

m=audio 54566 RTP/AVP 0 8 9 18 2 3 101

a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:K8VEaFvFEep15sglbF2RmNuTN+fhqRuav6O55vUH

a=rtpmap:0 pcmu/8000

a=rtpmap:8 pcma/8000

a=rtpmap:9 g722/8000

a=rtpmap:18 g729/8000

a=fmtp:18 annexb=no

a=rtpmap:2 g726-32/8000

a=rtpmap:3 gsm/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

a=rtcp-xr:rcvr-rtt=all voip-metrics

a=recvonly

[8] 2011/08/23 10:32:21: Packet authenticated by transport layer

[7] 2011/08/23 10:32:21: SIP Rx tls:192.168.0.38:3742:

INVITE sip:*851@snomone;user=phone SIP/2.0

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-ikoq42s4omu4;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ia3k6fifiz

To: <sip:*851@snomone;user=phone>

Call-ID: 0772263ca8ec-o5bf48ckjuz8

CSeq: 1 INVITE

Max-Forwards: 70

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

X-Serialnumber: 00041341181A

P-Key-Flags: resolution="31x13", keys="4"

User-Agent: snom870/8.4.32

Accept: application/sdp

Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO, UPDATE

Allow-Events: talk, hold, refer, call-info

Supported: timer, 100rel, replaces, from-change

Session-Expires: 3600;refresher=uas

Min-SE: 90

Proxy-Require: buttons

Content-Type: application/sdp

Content-Length: 522

 

v=0

o=root 990779771 990779771 IN IP4 192.168.0.38

s=call

c=IN IP4 192.168.0.38

t=0 0

m=audio 49196 RTP/AVP 9 0 8 2 3 18 4 101

a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:8ZuC41ytzd/Vf9GxYATW0TBRgtFMqZVhNWbAL4UM

a=rtpmap:9 G722/8000

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:2 G726-32/8000

a=rtpmap:3 GSM/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:4 G723/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

a=rtcp-xr:voip-metrics stat-summary=loss,dup,jitt

a=sendrecv

[8] 2011/08/23 10:32:21: Packet authenticated by transport layer

[7] 2011/08/23 10:32:21: SIP Tx tls:192.168.0.38:3742:

SIP/2.0 100 Trying

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-ikoq42s4omu4;rport=3742

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ia3k6fifiz

To: <sip:*851@snomone;user=phone>;tag=8a1160d5d6

Call-ID: 0772263ca8ec-o5bf48ckjuz8

CSeq: 1 INVITE

Content-Length: 0

 

[8] 2011/08/23 10:32:21: Incoming call: Request URI sip:*851@snomone;user=phone, To is <sip:*851@snomone;user=phone>

[8] 2011/08/23 10:32:21: Set the To domain based on From user 1061@snomone

[7] 2011/08/23 10:32:21: SIP Rx tls:192.168.0.38:3742:

ACK sip:1061@192.168.0.22:5061;transport=tls SIP/2.0

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-b7dgl5fjq5tt;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=h6hcyr391w

To: <sip:1000@snomone;user=phone>;tag=4832f336f0

Call-ID: 0372263cea42-sgo36dk7qizv

CSeq: 3 ACK

Max-Forwards: 70

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

Proxy-Require: buttons

Content-Length: 0

 

[8] 2011/08/23 10:32:21: Packet authenticated by transport layer

[7] 2011/08/23 10:32:21: SIP Tx tls:192.168.0.38:3742:

MESSAGE sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x SIP/2.0

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-7a35c7901f94945a1c339e7909799bda;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=1021856375

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>

Call-ID: 9p8epz32@pbx

CSeq: 1153828748 MESSAGE

Max-Forwards: 70

Contact: <sip:192.168.0.22:5061;transport=tls>

Subject: buttons

Content-Type: application/x-buttons

Content-Length: 42

 

k=1

c=park

n=*851

a=invite

l=Park1

 

[7] 2011/08/23 10:32:21: SIP Tx tls:192.168.0.38:3742:

BYE sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x SIP/2.0

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-44b52d79e0b068bf68baad4b3da6adeb;rport

From: <sip:1000@snomone;user=phone>;tag=4832f336f0

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=h6hcyr391w

Call-ID: 0372263cea42-sgo36dk7qizv

CSeq: 30230 BYE

Max-Forwards: 70

Contact: <sip:1061@192.168.0.22:5061;transport=tls>

Content-Length: 0

 

[7] 2011/08/23 10:32:21: SIP Tx tls:192.168.0.38:3742:

MESSAGE sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x SIP/2.0

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-4364bf8ccf063bedeb10df6f9190d9a0;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=676167076

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>

Call-ID: 4jwn9igi@pbx

CSeq: 1542464117 MESSAGE

Max-Forwards: 70

Contact: <sip:192.168.0.22:5061;transport=tls>

Subject: buttons

Content-Type: application/x-buttons

Content-Length: 42

 

k=1

c=park

n=*851

a=invite

l=Park1

 

[7] 2011/08/23 10:32:21: SIP Tx tls:192.168.0.38:3742:

SIP/2.0 200 Ok

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-ikoq42s4omu4;rport=3742

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ia3k6fifiz

To: <sip:*851@snomone;user=phone>;tag=8a1160d5d6

Call-ID: 0772263ca8ec-o5bf48ckjuz8

CSeq: 1 INVITE

Contact: <sip:1061@192.168.0.22:5061;transport=tls>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snom-PBX/2011-4.2.1.4025

Content-Type: application/sdp

Content-Length: 480

 

v=0

o=- 1541682606 1541682606 IN IP4 192.168.0.22

s=-

c=IN IP4 192.168.0.22

t=0 0

m=audio 52500 RTP/AVP 0 8 9 18 2 3 101

a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:Y/YdxETwq6W8TwBhWHB5h5i/wm45ORK0YQ5Zdf06

a=rtpmap:0 pcmu/8000

a=rtpmap:8 pcma/8000

a=rtpmap:9 g722/8000

a=rtpmap:18 g729/8000

a=fmtp:18 annexb=no

a=rtpmap:2 g726-32/8000

a=rtpmap:3 gsm/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

a=rtcp-xr:rcvr-rtt=all voip-metrics

a=sendrecv

[8] 2011/08/23 10:32:21: Packet authenticated by transport layer

[7] 2011/08/23 10:32:21: SIP Rx tls:192.168.0.38:3742:

SIP/2.0 200 Ok

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-7a35c7901f94945a1c339e7909799bda;rport=5061

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=1021856375

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>

Call-ID: 9p8epz32@pbx

CSeq: 1153828748 MESSAGE

Content-Length: 0

 

[8] 2011/08/23 10:32:21: Packet authenticated by transport layer

[8] 2011/08/23 10:32:22: Last message repeated 3 times

[7] 2011/08/23 10:32:22: SIP Rx tls:192.168.0.38:3742:

SIP/2.0 200 Ok

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-4364bf8ccf063bedeb10df6f9190d9a0;rport=5061

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=676167076

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>

Call-ID: 4jwn9igi@pbx

CSeq: 1542464117 MESSAGE

Content-Length: 0

 

[7] 2011/08/23 10:32:22: SIP Rx tls:192.168.0.38:3742:

ACK sip:1061@192.168.0.22:5061;transport=tls SIP/2.0

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-mbloufbczzn3;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ia3k6fifiz

To: <sip:*851@snomone;user=phone>;tag=8a1160d5d6

Call-ID: 0772263ca8ec-o5bf48ckjuz8

CSeq: 1 ACK

Max-Forwards: 70

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

Proxy-Require: buttons

Content-Length: 0

 

[8] 2011/08/23 10:32:22: Packet authenticated by transport layer

[7] 2011/08/23 10:32:22: SIP Rx tls:192.168.0.38:3742:

SIP/2.0 200 OK

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-44b52d79e0b068bf68baad4b3da6adeb;rport=5061

From: <sip:1000@snomone;user=phone>;tag=4832f336f0

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=h6hcyr391w

Call-ID: 0372263cea42-sgo36dk7qizv

CSeq: 30230 BYE

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

User-Agent: snom870/8.4.32

RTP-RxStat: Total_Rx_Pkts=165,Rx_Pkts=42,Rx_Pkts_Lost=0,Remote_Rx_Pkts_Lost=0

RTP-TxStat: Total_Tx_Pkts=164,Tx_Pkts=52,Remote_Tx_Pkts=-739068640

Content-Length: 0

 

[7] 2011/08/23 10:32:22: Call 0372263cea42-sgo36dk7qizv: Clear last request

[5] 2011/08/23 10:32:22: BYE Response: Terminate 0372263cea42-sgo36dk7qizv

[8] 2011/08/23 10:32:22: Packet authenticated by transport layer

[8] 2011/08/23 10:32:24: Last message repeated 7 times

[7] 2011/08/23 10:32:24: SIP Tx tls:192.168.0.38:3742:

BYE sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x SIP/2.0

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-fb289f6f092dfce799f41ffc0ce3ad22;rport

From: <sip:*851@snomone;user=phone>;tag=8a1160d5d6

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ia3k6fifiz

Call-ID: 0772263ca8ec-o5bf48ckjuz8

CSeq: 18728 BYE

Max-Forwards: 70

Contact: <sip:1061@192.168.0.22:5061;transport=tls>

Content-Length: 0

 

[7] 2011/08/23 10:32:24: SIP Rx tls:192.168.0.38:3742:

SIP/2.0 200 OK

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-fb289f6f092dfce799f41ffc0ce3ad22;rport=5061

From: <sip:*851@snomone;user=phone>;tag=8a1160d5d6

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ia3k6fifiz

Call-ID: 0772263ca8ec-o5bf48ckjuz8

CSeq: 18728 BYE

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

User-Agent: snom870/8.4.32

RTP-RxStat: Total_Rx_Pkts=173,Rx_Pkts=173,Rx_Pkts_Lost=0,Remote_Rx_Pkts_Lost=0

RTP-TxStat: Total_Tx_Pkts=174,Tx_Pkts=183,Remote_Tx_Pkts=-739068640

Content-Length: 0

 

[7] 2011/08/23 10:32:24: Call 0772263ca8ec-o5bf48ckjuz8: Clear last request

[5] 2011/08/23 10:32:24: BYE Response: Terminate 0772263ca8ec-o5bf48ckjuz8

[8] 2011/08/23 10:32:25: Packet authenticated by transport layer

[8] 2011/08/23 10:32:36: Last message repeated 46 times

[7] 2011/08/23 10:32:36: SIP Rx tls:192.168.0.38:3742:

INVITE sip:*851@snomone;user=phone SIP/2.0

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-wkspogud252s;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ev6kyo5omg

To: <sip:*851@snomone;user=phone>

Call-ID: 1672263cd9cb-503i6u1l0a6z

CSeq: 1 INVITE

Max-Forwards: 70

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

X-Serialnumber: 00041341181A

P-Key-Flags: resolution="31x13", keys="4"

User-Agent: snom870/8.4.32

Accept: application/sdp

Allow: INVITE, ACK, CANCEL, BYE, REFER, OPTIONS, NOTIFY, SUBSCRIBE, PRACK, MESSAGE, INFO, UPDATE

Allow-Events: talk, hold, refer, call-info

Supported: timer, 100rel, replaces, from-change

Session-Expires: 3600;refresher=uas

Min-SE: 90

Proxy-Require: buttons

Content-Type: application/sdp

Content-Length: 522

 

v=0

o=root 425836819 425836819 IN IP4 192.168.0.38

s=call

c=IN IP4 192.168.0.38

t=0 0

m=audio 65162 RTP/AVP 9 0 8 2 3 18 4 101

a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:bWCb9ZI9UkZWe5FU7QiDzbiWfzXWFT/Qrsi4ndeX

a=rtpmap:9 G722/8000

a=rtpmap:0 PCMU/8000

a=rtpmap:8 PCMA/8000

a=rtpmap:2 G726-32/8000

a=rtpmap:3 GSM/8000

a=rtpmap:18 G729/8000

a=fmtp:18 annexb=no

a=rtpmap:4 G723/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

a=rtcp-xr:voip-metrics stat-summary=loss,dup,jitt

a=sendrecv

[8] 2011/08/23 10:32:36: Packet authenticated by transport layer

[7] 2011/08/23 10:32:36: SIP Tx tls:192.168.0.38:3742:

SIP/2.0 100 Trying

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-wkspogud252s;rport=3742

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ev6kyo5omg

To: <sip:*851@snomone;user=phone>;tag=0c720f6875

Call-ID: 1672263cd9cb-503i6u1l0a6z

CSeq: 1 INVITE

Content-Length: 0

 

[8] 2011/08/23 10:32:36: Incoming call: Request URI sip:*851@snomone;user=phone, To is <sip:*851@snomone;user=phone>

[8] 2011/08/23 10:32:36: Set the To domain based on From user 1061@snomone

[7] 2011/08/23 10:32:36: SIP Tx tls:192.168.0.38:3742:

MESSAGE sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x SIP/2.0

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-1f09f1ec2e4789ce0e77caeabf29a425;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=32243633

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>

Call-ID: m53djq79@pbx

CSeq: 1965502478 MESSAGE

Max-Forwards: 70

Contact: <sip:192.168.0.22:5061;transport=tls>

Subject: buttons

Content-Type: application/x-buttons

Content-Length: 34

 

k=1

n=*851

a=invite

l=Park1

 

[7] 2011/08/23 10:32:36: SIP Tx tls:192.168.0.38:3742:

INFO sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x SIP/2.0

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-592a0642fc824ac5b86c7b6dcb559d67;rport

From: "Kurtis WHITFIELD" <sip:1000@snomone>;tag=0c720f6875

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ev6kyo5omg

Call-ID: 1672263cd9cb-503i6u1l0a6z

CSeq: 19256 INFO

Max-Forwards: 70

Contact: <sip:1061@192.168.0.22:5061;transport=tls>

Content-Type: message/sipfrag

Content-Length: 88

 

From: "Kurtis WHITFIELD" <sip:1000@snomone>

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>

[7] 2011/08/23 10:32:36: SIP Tx tls:192.168.0.38:3742:

SIP/2.0 200 Ok

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-wkspogud252s;rport=3742

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ev6kyo5omg

To: <sip:*851@snomone;user=phone>;tag=0c720f6875

Call-ID: 1672263cd9cb-503i6u1l0a6z

CSeq: 1 INVITE

Contact: <sip:1061@192.168.0.22:5061;transport=tls>

Supported: 100rel, replaces, norefersub

Allow-Events: refer

Allow: INVITE, ACK, CANCEL, BYE, REFER, PRACK, INFO, UPDATE

Accept: application/sdp

User-Agent: snom-PBX/2011-4.2.1.4025

Content-Type: application/sdp

Content-Length: 478

 

v=0

o=- 348350826 348350826 IN IP4 192.168.0.22

s=-

c=IN IP4 192.168.0.22

t=0 0

m=audio 61236 RTP/AVP 0 8 9 18 2 3 101

a=crypto:1 AES_CM_128_HMAC_SHA1_32 inline:xMRN1zT4P8aGSvKDwbcSK9bFR0lBims4wg5Y9yew

a=rtpmap:0 pcmu/8000

a=rtpmap:8 pcma/8000

a=rtpmap:9 g722/8000

a=rtpmap:18 g729/8000

a=fmtp:18 annexb=no

a=rtpmap:2 g726-32/8000

a=rtpmap:3 gsm/8000

a=rtpmap:101 telephone-event/8000

a=fmtp:101 0-16

a=ptime:20

a=rtcp-xr:rcvr-rtt=all voip-metrics

a=sendrecv

[7] 2011/08/23 10:32:36: SIP Rx tls:192.168.0.38:3742:

SIP/2.0 200 Ok

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-1f09f1ec2e4789ce0e77caeabf29a425;rport=5061

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=32243633

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>

Call-ID: m53djq79@pbx

CSeq: 1965502478 MESSAGE

Content-Length: 0

 

[7] 2011/08/23 10:32:36: SIP Rx tls:192.168.0.38:3742:

SIP/2.0 200 Ok

Via: SIP/2.0/TLS 192.168.0.22:5061;branch=z9hG4bK-592a0642fc824ac5b86c7b6dcb559d67;rport=5061

From: "Kurtis WHITFIELD" <sip:1000@snomone>;tag=0c720f6875

To: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ev6kyo5omg

Call-ID: 1672263cd9cb-503i6u1l0a6z

CSeq: 19256 INFO

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

Content-Length: 0

 

[7] 2011/08/23 10:32:36: Call 1672263cd9cb-503i6u1l0a6z: Clear last request

[8] 2011/08/23 10:32:36: Packet authenticated by transport layer

[7] 2011/08/23 10:32:36: SIP Rx tls:192.168.0.38:3742:

ACK sip:1061@192.168.0.22:5061;transport=tls SIP/2.0

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-y4a3eiziu8ra;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ev6kyo5omg

To: "Kurtis WHITFIELD" <sip:1000@snomone>;tag=0c720f6875

Call-ID: 1672263cd9cb-503i6u1l0a6z

CSeq: 1 ACK

Max-Forwards: 70

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

Proxy-Require: buttons

Content-Length: 0

 

[8] 2011/08/23 10:32:36: Packet authenticated by transport layer

[8] 2011/08/23 10:32:41: Last message repeated 24 times

[7] 2011/08/23 10:32:41: SIP Rx tls:192.168.0.38:3742:

BYE sip:1061@192.168.0.22:5061;transport=tls SIP/2.0

Via: SIP/2.0/TLS 192.168.0.38:3742;branch=z9hG4bK-tsvggs8qiih4;rport

From: "Lonnie VELAZQUEZ" <sip:1061@snomone>;tag=ev6kyo5omg

To: "Kurtis WHITFIELD" <sip:1000@snomone>;tag=0c720f6875

Call-ID: 1672263cd9cb-503i6u1l0a6z

CSeq: 2 BYE

Max-Forwards: 70

Contact: <sip:1061@192.168.0.38:3742;transport=tls;line=k3htv34x>;reg-id=1

User-Agent: snom870/8.4.32

RTP-RxStat: Total_Rx_Pkts=261,Rx_Pkts=261,Rx_Pkts_Lost=0,Remote_Rx_Pkts_Lost=0

RTP-TxStat: Total_Tx_Pkts=262,Tx_Pkts=262,Remote_Tx_Pkts=256

Proxy-Require: buttons

Content-Length: 0

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  • 1 month later...

one annoying thing though is the *85xx in the dialed numbers list. is there a way to exclude feature codes form that list?

 

Well, we discussed that recently. Problem is that in the call center environment, people love to use such codes to trace when agents logged in and out. For me the answer was: Show star codes in the CDR, but dont show them in the web interface. We are moving things to JavaScript anyway here, so that at the end of the day this will be in the hands if the web code anyway and if neccessary, admins can change it.

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  • 3 months later...

Test this on 4.2.0.3961

 

Steps:

1. Create a park orbit account (this is the new account type), say 555

2. Domain->Settings->Star codes page - set both park and retrieve as the same star code, say *85

3. Create a button profile with "Name=7, Type=Park orbit, Parameter=555"

4. Assign this button profile to the snom phone/extension of your choice, say 200.

5. Log in to phone and see if the "Function Keys" page show this button set

6. Place a call to this extension 200

7. Answer the call

8. Put the call on hold and Press the park button 7.

9. You will hear the message that the call is parked on orbit 555

10. Caller will be hearing the music on hold

11. Press the retrieve button (same button 7)

12. You should be connected back to the call.

 

I started a topic http://forum.snomone.com/index.php?/topic/5646-park-orbit-on-hosted-system/

 

which essentialy describes the same problem discussed in here. There are few differences:

 

 

 

1. We are using HOSTED VERSION 4.3.0.5021 (Win32).

2. We are using Snom's 320 and 370 with 8.4.32 firmware on them instead 870 which people are describing.

 

We cannot make this work!!! If need be we can provide logs...

 

Dusan

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