Support

Thank you for bringing this to our attention. This has been escalated now.

It's not in the file system. You can give us the HTTP login and tell us which ones to delete and we can do that.

Please sign out and sign in again, or restart the PBX if you will. This is not an issue with PBX atleast on 63.0 version. Your browser must be acting up. Please switch to incognito chrome or to another browser. This should work.

What do you mean the extensions are causing issues? Can you please elaborate or attach screenshots if you can?

In that case, can you send us the http login for your PBX. We will test it here.

Your license does say "webRTC support" on it on this page /reg_status.htm right?

That means they override a default value. You might have set another password atop of the default one.

Maybe this can help.

Hi, This is the duplicate thread going on about the same issue, so we might have to take this one down. Your free license has expired it seems like, so please register on our website and we can send you an invoice for the new license. Then you can pay it and get the new one.

If you do not have the code then you can get a test license from Vodia.com website if you register with us. And if you want to have a permanent license, then you can go ahead and make the payments as and when you require.

The call logs that has been written until this point will not change (as far as we know). Have you restarted the PBX to make sure the settings take effect?

Was this the new PBX that you downloaded? What version was that? Also, we see that it's a test license you can always go get a new one form out portal if needed.

You need to re-provision the phones after that point.

Edit the NTP port and you'll get it. Make sure that NTP port is open on your firewall.

Not sure what you are referring to, but we're talking about this:

Yes we do have the RTP stream for MOH coming from a live stream option available though. Please give it a go on the latest 63.0.3.

Do you have an NTP server settings done here: /reg_ports.htm on the PBX?

Zoiper is a third party app. We're not affiliated with it. You will have to contact Zoiper regarding this.

Meaning? Can you give us a scenario?

What do you want to upgrade it to?

Is this for the Zoiper app licence or for the config? - It is for the both. Does it not stay "not registered" after a while? The fact that you're seeing the information populated here means that everything got provisioned, but your phone is not registering with the PBX. Turn on the admin level logs for "SIP" > " register" to level 9 and see what logs you see when your hit "register" on the zoiper account on the phone. You will either find the error there or logs will be empty, meaning, the phone was never able to reach the server. which means it's your network issue.

Yes, you would need to have a hosted (multi-tenant) license for testing that out. You can always try to reach out to sales@vodia.com if you'd like to know more about how to get that license.

What are you looking to do?

Hi, You must have had a license for it from before, has that license expired? Did you pay for a new license and not get it from us?

You can also access and optimize this section of the PBX to make your security concerns worries a little more relaxed. Although you cannot stop those direct calls, but you can allow or disallow the IP addresses and also blacklist the phone numbers.