Hi All,
The version 65.0 is officially out. Please go ahead and read take a look at all the advancements and bug fixes that were done in this build.
https://doc.vodia.com/releasenotes650
1) If you programmed them manually, can't you reuse the same password then?
2) Even if you use a new password now, it won't affect your deskphone because you've manually registered them. Should be fine.
You can try with one phone and see the results.
Nope, not needed. He can just create a new SIP password (if he's the domain / system admin) or ask the domain admin to create a new password for him and use that.
Please check your sonicwall configurations (which we've also replied via the ticket that you raised).
The sonicwall has caused a lot of issues to many customers of ours.
There is a setting that needs to be turned off (hoping that it's SIP Transformation as we're unable to find the snapshot of it from when it happened earlier) which should help your case out.
Reply from one of our customers on the same issue:
"run the pbxctrl.exe as an ADMIN from the CMD received the message that “msvcr120.dll is missing.” So there is a prereq of MSVC++ redistributable 2013 that exists with v64. After installing the most recent and 2013 VC++ redistributables I was able to manually run v64."
We do have documentation about this part exactly as well:
If you Ctrl + F for "\1" or "\2" on this https://doc.vodia.com/domain_dialplans , you will know more.
Just make sure that all of your domains are FQDN and are accessible via port 80 and give it less than 2 hours.
The certs should begin to be assigned in the same section as seen above.
For more, Ctrl + F for "ACME" on https://doc.vodia.com/releasenotes610
Hi,
Seems like an issue with your signalling. Your phones seem to be behind a NAT right?
Have you configured this setting "Outbound proxy pattern" on /dom_settings.htm page and THEN provisioned the phones?
011 is generally used for international calling.
Maybe that's why it's clashing. Can you please go through this doc to know more about dial plans: https://doc.vodia.com/docs/domaindialplans ?
If you're on the latest version of the PBX (64.0 and above), it should work fine.
Please upgrade and try again, if you're not on it.
If IP is not shown in the log file, meaning it's not even able to reach the PBX which hints to Firewall issue ?