Vodia support

Can you select external call under behavior--->Ring melody, then make an inbound call and see if that helps.

You can utilize the access list to allow remote user and ITSP into the system then you can lock the system down.The access list will act as a firewall withing the vodia PBX. http://wiki.snomone.com/index.php?title=Access_List

Hi, Steve can you check this article and run the PCAP setting on the extension level when you using TLS http://wiki.snomone.com/index.php?title=Extension_PCAP You can also activate the PCAP setting on the trunk level for inbound and outbound call. http://wiki.snomone.com/index.php?title=Trunk_PCAP_Generation Best regards

Hi, Please refer to out online documentation on custom headers. http://wiki.snomone.com/index.php?title=Trunk_Custom_Headers

Also try to start from scratch remove all the information from the settings save the UC, close the application, make sure the firewall allows the application as well then try to register the account again. You can always use the PCAP on the pbx to get more data.

it's working fine on my end.... using 5.1.3 [8] 0:07:00.917 TFTP: HTTP: Received request for file snom-m9-settings-000413000000.xml from 10.0.0.3 [8] 0:07:00.917 TFTP: Provisioning file snom-m9-settings-000413000000.xml looking for MAC 000413000000 [8] 0:07:00.917 TFTP: PnP: Using the credentials of 40@10.0.0.3 for file snom_m9_settings.xml [8] 0:07:00.925 TFTP: HTTP: file snom-m9-settings-000413000000.xml based on template snom_m9_settings.xml is sent to 10.0.0.3 [8] 0:07:00.930 SIP: Packet authenticated by transport layer What does your logs say?

The user agent VaxSIPUserAgent/3.1 reports the change in ports and the pbx is just reporting it, This happens on xlite smart phone application as well the Xlite keeps changing ports there nothing that can done on the PBX side, maybe VAX as some information on this item?

We will test this item for you, It might just be a some setting on the trunk header. Can you also tell us which version of software the snom units are running

if you set both "Allow access for extensions"and "Extensions that may access this mailbox:" then the output will send 2 MSG try using only Allow access for extensions and the msg that are deleted by the user should reflect on the other units as well.

Please sign up here to open a ticket. https://snomone.zendesk.com/registration if you have individual items open individual tickets. Best regard.

Hi, Can you provide us access to your machines so that we can sort this out, You can PM me the credentials and I will be able to look at the log files. Thanks

Luis, please send me a PM with the PBX credentials also attach your header logo as well, so I can add this for you, we will continue with other topics afterward. Best regards

Sie haben, um den Anruf zu übertragen * 52 dann wird das System den Anruf auf Ihr Handy übertragen. tried my best here . On your Bria app you will have to transfer the call to *52 then the system will call to your cell phone.

1st create folders html and in the html folder create img folder in the snom ONE working directory. Place your image in the img folder and name the file logo_snom_small.jpg this will take care of the log in screen. Are you looking to change the top header as well?

please follow this article and post the log file here. http://wiki.snomone.com/index.php?title=How_to_Take_SIP_log_file.

Can you double check if web sockets is supported http://www.websocket.org/echo.html

Please check if you web browser support web socket. http://www.websocket.org/echo.html you can use the latest chrome or IE

Please check if you web browser support web socket. http://www.websocket.org/echo.html you can use the latest chrome or IE

Not possible, how would the call to terminate? What is the +extension for?

Hi, please check this article on how to add on. http://wiki.snomone.com/index.php?title=Assign_an_add_on_to_your_license.

Are you able to SSH into the unit? This appears to be a sangoma issue. Maybe the /var/log/messages can shine some light on this issue. I will send you some information on tickets/874.

Unfortunately we have had not the pleasure of configuring a Sangoma Vega 50, we have dealt with sangoma NBE. There is quick setup, I believe once configured correctly all you need to do is configure a SIP gateway on the snomONE. ftp://ftp.sangoma.com/vega/docs/Quick%20config_05.pdf

We do have an article on creating CSV and importing them as well. http://wiki.snomone.com/index.php?title=Extension_Parameters

unfortunately it's no longer available however we have some power point training modules that will be available soon.

you can always daisy chain 2 hunt groups for this project. or use the agent group setting "http://wiki.snomone.com/index.php?title=Agent_Group_Caller_Options Caller option so they can opt out and go straight to VM if they press for example 1 after the message is played. I think the ACD would work here since you will have more control on where to send the call.