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Vodia support

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  1. https://soundcloud.com/hamletcollado
  2. No plans yet but today you are able to sign up with a sms gateway provider and use the credential on the PBX. The Vodia PBX will then send out sms to users and admin.
  3. This feature is only available for the extension user not for trunk sms.
  4. Thought this item was discontinued? anyways we haven't tested this item with the mini but if it's SIP gateway you could give it a try. BTW we already have some PNP capabilities with the Audio codes gateway that will do more justice then this little gizmo. http://vodia.com/documentation/pnp_lan_prov
  5. We'll test here. Note: You will have to download the language pack into the vodia pbx http://wiki.snomone.com/index.php?title=Language_Prompts restart the service then under the extension setting " Language" choose your language. setting is called-Web language: also the phone needs to be pnp in other for it to work.
  6. Hi, John were the units provisioning to the system? if you haven't here how http://vodia.com/documentation/pnp_ciscospa if you have, can you post a trace of the failing calls? Thanks
  7. That feature was removed a couple of versions back although it's convenient it was also causing some headaches. the most efficient way of backing up your configuration is to make a copy of the working directory of the PBX.
  8. 2 solution here is to do an attendant transfer to the boss or include both the boss and the secretary in a hunt group utilizing the "From-header" feature which allows you to see the calling party or the calling number and group ect however BLF is just used for monitor and will not display caller ID.
  9. This won't work with standard dial plan. You were on the right track when you created the new dial plan. Is it that you want to include emergency number? if so you can have the new dial plan with the entry as well. pref 100 trunk pattern 911 pattern 911 pref not allowed pattern * replacement * so they can dial emergency number and restrict outbound call.
  10. Just to answer some of your questions the (P) in the dial plan is for PIN and the © is CLIENT MATTER CODE. If you check PIN then the user must enter their PIN number the same way they enter it when checking their voice mail. If you check "C" then the user must have an assigned CMC code enter in the domain address book, this is used for billing. I am not sure why you're complicating the solution? You wan to use the same dial plan to not allow another extension to call out ? the simple solution is to create a new dial plan as I mentioned above and assigned it to that extension, this will prevent the visitor from trying to call outbound but can still call internal numbers.
  11. If it's just 1 extension you can create a new dial plan and restrict it from calling out. This worked for me. Pref not allowed Pattern * replacement * Outcome. [5] 19:10:26.624 APP: Dial plan 18452055142: 9785553333@studioangents is not allowed [5] 19:10:26.624 APP: Destination is forbidden [8] 19:10:26.624 MEDI: Port 13: state code from 0 to 403 [8] 19:10:26.624 MEDI: Port 13: Ignore double SDP [8] 19:10:26.624 MEDI: Port 13: Send hangup with reason bye [5] 19:10:34.624 MEDI: Port 13: 30 seconds callback set for force cleanup
  12. Create a dial plan but don't assign a trunk and assign the new dial plan to the extension, it should send a busy if they try to call out.
  13. You can put the account into a hunt group so all the account can ring at the same time.
  14. I have seen this with some carriers, you can turn on the PCAP setting on the extension level. Follow the instructions below. http://wiki.snomone.com/index.php?title=Extension_PCAP
  15. Unfortunately the mini does not have this feature however you can use DHCP reservation feature on your router and assign a static IP based on the units MAC address. http://lifehacker.com/5822605/how-to-set-up-dhcp-reservations-so-you-never-have-to-check-an-ip-address-again
  16. Multicast is not supported on a hosted solution however you can use unicast paging.
  17. When extension matches, is the correct setting unless you specify how many extension you want the user to dial, example 4444 you would chose When extension matches or after 4 digit input.
  18. It was tested here and works just fine. I have recorded a message in the IVR account so it can play out. My thoughts are that when you dial the IVR account it's using the dial plan to make an outbound call perhaps? Can you record a message in the IVR account and try the call again also provide us with a SIP trace of the event. Best regards
  19. So you have the IVR account on the direct destination you press 1 and the AA does not direct you to the IVR account?
  20. On the final stage do you have 8226 "8" being the prefix number to voice mail. If it's setup this way it will directly go to the extension VM. I would also turn off "Offer special menu...... turned on) to off since the duration are short "15sec" I would set "Include the cell phone in calls to extension" to immediately if you haven't. On test 4 should it not go to extension 226?
  21. If they already have a version 5 license then they should be all set. The latest is 5.2.3 and can be found on the link below. http://vodia.com/documentation/software
  22. Under http://ad your OBX address here/reg_usr_control.htm admin--->customize--->user page control.
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