Agent Group Setup

191 topics in this forum

1. Agent Cell Phone

   By hosted, January 16, 2009
   • 2 replies
   • 1.9k views
   • 
   • hosted
   • January 18, 2009

2. ACD Goups Log in/out

   By YMSL, January 12, 2009
   • 10 replies
   • 3.2k views
   • 
   • YMSL
   • January 15, 2009

3. ACD Log In / Log Out

   By Bill H, January 12, 2009
   • 5 replies
   • 2.3k views
   • 
   • Vodia PBX
   • January 12, 2009

4. Agent Group Recording

   By andrewgroup, January 9, 2009
   • 1 reply
   • 1.6k views
   • 
   • Vodia PBX
   • January 9, 2009

5. interesting queue scenerio

   By hosted, December 21, 2008
   • 1 reply
   • 1.6k views
   • 
   • Vodia PBX
   • December 22, 2008

6. dynamic moh

   By Henry Castillo, August 25, 2008
   • 1 reply
   • 1.7k views
   • 
   • Henry Castillo
   • December 10, 2008

7. Agent Group Call Drops And Gap time issues

   By Michael, November 19, 2008
   • 11 replies
   • 4.1k views
   • 
   • pbx support
   • December 4, 2008

8. Multiple calls to one agent group to one phone

   By Jeremiah, December 3, 2008
   • 2 replies
   • 1.4k views
   • 
   • Jeremiah
   • December 4, 2008

9. Transfer from Hunt Group to Agent Group problems

   By Michael, November 21, 2008
   • 3 replies
   • 1.9k views
   • 
   • Vodia PBX
   • December 2, 2008

10. Caller-ID from address book

    By R. Baltzer, October 31, 2008
    • 2 replies
    • 2.3k views
    • 
    • penta s.r.l.
    • November 12, 2008

11. Shared Dect phone within Agent Group

    By R. Baltzer, September 29, 2008
    • 16 replies
    • 3.9k views
    • 
    • R. Baltzer
    • October 29, 2008

12. ANI in agent group

    By hosted, October 24, 2008
    • 1 reply
    • 1.3k views
    • 
    • Vodia PBX
    • October 24, 2008

13. Agent Queue Statistics

    By olecoot, September 23, 2008
    • 14 replies
    • 3.8k views
    • 
    • Vodia PBX
    • October 13, 2008

14. Problems with call transfer to agent group

    By olecoot, September 26, 2008
    • 1 reply
    • 1.2k views
    • 
    • Pradeep
    • September 26, 2008

15. Music on hold while ringing agents

    By David McGowan, November 15, 2007
    • 6 replies
    • 3.2k views
    • 
    • Friedom-Tech
    • September 5, 2008

16. Agent Phone logging itself in

    By jlumby, August 28, 2008
    • 1 reply
    • 1.4k views
    • 
    • Vodia PBX
    • August 28, 2008

17. Strange behaviouyr of AG when no Caller-ID

    By mkachalin, August 18, 2008
    • 3 replies
    • 1.8k views
    • 
    • mkachalin
    • August 27, 2008

18. queue messages

    By Henry Castillo, August 25, 2008
    • 1 reply
    • 1.3k views
    • 
    • Vodia PBX
    • August 26, 2008

19. Ring directly through to agents

    By jlumby, August 15, 2008
    • 5 replies
    • 2k views
    • 
    • Vodia PBX
    • August 20, 2008

20. Agent groups statistics

    By mkachalin, July 25, 2008
    • 1 reply
    • 1.3k views
    • 
    • Vodia PBX
    • July 26, 2008

21. Music on Hold Problem

    By jlumby, July 11, 2008
    • 1 reply
    • 1.5k views
    • 
    • Vodia PBX
    • July 12, 2008

22. Phones don't ring ad the same time.

    By alexhoek1, July 3, 2008
    • 1 reply
    • 1.8k views
    • 
    • Vodia PBX
    • July 3, 2008

23. ringback tone instead of moh when in queue

    By mkachalin, June 30, 2008
    • 7 replies
    • 2.4k views
    • 
    • Vodia PBX
    • July 1, 2008

24. Do not disturb problem

    By mathy, July 1, 2008
    • 1 reply
    • 1.3k views
    • 
    • mathy
    • July 1, 2008

25. Agent group status access

    By Kristan, May 15, 2008
    • 2 replies
    • 2.2k views
    • 
    • Kristan
    • May 16, 2008